ProvenExpert.com

Evaluation marketing & customer satisfaction analysis

ProvenExpert.com
TOP RECOMMENDATION 2022
4.50 out of 5
Excellent
5,133 Reviews
Authenticity of reviews
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Contact information
The ideal solution for your rating marketing: For more trust, customers & sales.

With ProvenExpert.com you collect the feedback of your customers and present all your customer reviews from all portals on one rating seal. With our customer surveys, you learn in detail what customers love about your product or service and how satisfied they are.
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Contact information

ProvenExpert.com
Quedlinburger Straße 1
10589 Berlin
Germany
Directions

Contact person
Remo Fyda

Images & Videos

Opening hours

Friday 09:00 am-06:00 pm

Websites

97% Recommended
5 stars 2,824
4 stars 1,471
3 stars 262
2 stars 32
1 star 25
Possible applications
Features
Transparency
Privacy
Value
Customer service
Excellent (4.54)
Cost/Benefit
Good (4.38)
Top competencies

Measure of satisfaction

4.61 out of 5
946 Reviews

Creates confidence

4.53 out of 5
947 Reviews

Customer feedback

4.49 out of 5
946 Reviews

4,614 Reviews on ProvenExpert.com

4.50 out of 5
Excellent
4.80 out of 5
Excellent
Recommendation
Super nice and helpful. Always gladly again.
Show original
Customer review & rating for:
ProvenExpert
12/22/2022Alina
ProvenExpert.com Comment from ProvenExpert.com:
Hello Alina!

Thank you for the great review, we are glad that you are satisfied with us.

Warm regards.

The ProvenExpert.com team.
5.00 out of 5
Excellent
Recommendation
VERY GOOD , GEN AGAIN . THANKS !!!!!!!!!!!!!!!!!!!!!!!!!!!
Show original
Customer review & rating for:
ProvenExpert
12/15/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I had a somewhat complex problem with two of my ProvenExpert profiles. A lady got back to me within a few hours each time in the course of our email correspondence and helped me out in an exceptionally competent, friendly, reliable way with extra tips in such a way that I will remember this support for a long time to come. Bravo!
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Customer review & rating for:
Service
12/12/2022Voiceation Steyr
ProvenExpert.com Comment from ProvenExpert.com:
Hello!

Thank you very much for this great feedback! We are glad that you are satisfied.

Best regards.
The ProvenExpert.com team
5.00 out of 5
Excellent
Recommendation
Very good can only recommend
Show original
Customer review & rating for:
Service
12/07/2022Patrick
ProvenExpert.com Comment from ProvenExpert.com:
Hello Patrick!

Thank you very much for the review! We are glad to hear that you are satisfied. If you have any questions, please feel free to write to us at support@provenexpert.com or call us at: +49 30 31193111

Best regards.
The ProvenExpert.com team
1.00 out of 5
Poor
Extremely unserious. Submitted a negative review to Bergmann SHK, supposedly the feedback is checked, but the review never appeared. There was also no arbitration or so initiated by the said company. If I publish only 4-5 star reviews, this is of course great for their own wallet, but sppiegelt the reality is not reflected. You can't rely on this seal (probably this rating will not be published either, but you can try).
Show original
Customer review & rating for:
ProvenExpert
11/21/2022Martin Rosbund
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mr. Rosbund,

Thank you for your feedback and for taking the time to share your opinion. We appreciate it.

Profile owners have the option to decide for themselves when and which reviews you publish and which ones you may not.

However, this does not automatically mean that all negative reviews can simply be "hidden" without any repercussions. ProvenExpert.com has built in some transparency features here for you as a profile visitor and interested party of the company!

For new but unpublished reviews, whether negative or positive, 72 hours after they are received, various seals and key information are automatically disabled or no longer displayed if they have not been published within this period.

For example, the total rating will then only show that only a certain number of ratings have been published, including the percentage. So, for example, "11 reviews of a total of 14 reviews published (79%)".

Also, features such as "Very good" or "100% recommendation rate" are hidden and also no longer displayed.

In addition, the seals "TOP RECOMMENDATION" etc. are also deactivated until all ratings are unlocked again. The overall rating, which is indicated on any widgets installed on websites, will also no longer be displayed. The profile will also no longer be displayed in search results, or even listed in our ExpertCompass pool and referred as an expert.

As you can see, we provide transparent and direct honest information, even if reviews have not been published.

Primarily, ProvenExpert.com provides the technical infrastructure and (technical) support in dealing with customer reviews and review management. We can not force the profile owner to publish his reviews, but with these means as an independent third party to provide more transparency.

However, I can also see from your feedback that we still have room for improvement here to make this better and more directly visible and understandable. I have therefore also forwarded your feedback to our product team in order to examine further improvements in this regard.

Best regards,

the ProvenExpert.com team
5.00 out of 5
Excellent
Recommendation
A good website that can grow your product a lot. Very good for digital marketing!
Customer review & rating for:
ProvenExpert
11/19/2022EvaSch
5.00 out of 5
Excellent
Recommendation
Honnêtement incroyable, je pensais pas être autant en confiance de donner mon rapport de stage à faire par d'autre personne. Mais ils ont su rapidement me rassurer par le professionnalisme et expertise. En dehors de ces compétences techniques, je tiens aussi à féliciter leurs patience et sang-froid à toute épreuve. Merci encore l'équipe !
Customer review & rating for:
ProvenExpert
11/18/2022Anonymously
5.00 out of 5
Excellent
Recommendation
It reminds me of the horrible times when you were a customer of Telekom. You were put on hold and had to listen to exhausting music.

Please improve your telephone support. It can't be that you regularly can't reach anyone. In this day and age, many things can be outsourced.

Otherwise, I think the service is good.
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Customer review & rating for:
Service
11/15/2022B.Schmidt
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mr. Schmidt,

thank you very much for your feedback. This helps us to keep improving.

We are very sorry that you had difficulties to reach us by phone. Nevertheless, you are satisfied with our service, which makes us very happy! Thank you very much for your patience.
We will continue to improve here, as far as accessibility is concerned.

Many greetings from Berlin!
Your ProvenExpert Team
4.60 out of 5
Excellent
Recommendation
My experience was very good. The customer service was nice and serious and I was helped quickly us competently
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Customer review & rating for:
ProvenExpert
11/14/2022Jonathan
ProvenExpert.com Comment from ProvenExpert.com:
Hi Jonathan!

Thank you very much for the great review. We are very happy that you are satisfied!

But of course we are still at your disposal for any questions.

With best regards,
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
Proven Expert is a reliable partner that supports you to bring yourself and your service positively and optimized to the "front". Thanks for that!
Show original
Customer review & rating for:
Service
11/02/2022Wolfgang Nestler - Der MotivFinder
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mr. Nestler,

thank you very much for your kind words!

We are very pleased that you feel well advised and are so satisfied.
We look forward to further cooperation!

If you have any questions, please do not hesitate to contact us at support@provenexpert.com.

Best regards!
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
Great service and so far in every contact fast, friendly, competent and customer-oriented. 5 stars +
Show original
Customer review & rating for:
Service
10/26/2022Fred Rodenbusch
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mr. Rodenbusch,

thank you very much for your great feedback!

We are very pleased that you feel well advised and are absolutely satisfied.
We look forward to further cooperation!

If you have any questions, please do not hesitate to contact us at any time via support@provenexpert.com.

Best regards!
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
I have been a satisfied customer for 5 years now. There is nothing to complain about.
Show original
Customer review & rating for:
ProvenExpert
10/21/2022StudierenPlus.de
ProvenExpert.com Comment from ProvenExpert.com:
Dear StudierenPlus.de team,

Thank you for your great evaluation.

We are very pleased that you are top satisfied with us and look forward to further cooperation.

We are still happy to be there for you at any time via our support.

Best regards!
Your ProvenExpert Team
4.20 out of 5
Good
Recommendation
Thank you for the good cooperation
Show original
Customer review & rating for:
ProvenExpert
10/19/2022Anonymously
ProvenExpert.com Comment from ProvenExpert.com:
Dear customer
dear customer,

thank you very much for your good review. We appreciate your feedback very much.
Please also feel free to write to us at support@provenexpert.com if we can be of further assistance or if you have any additional feedback for us.

Best regards!
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
Many THANKS!
Show original
Customer review & rating for:
Service
10/07/2022Frau Forstner
ProvenExpert.com Comment from ProvenExpert.com:
Hello Ms. Forstner,

thank you very much for your good review.

We are very pleased that you are absolutely satisfied with our service.

We are always happy to help!

Many greetings!
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
Clean, Fast, Reliable,
Can only recommend
Super advice
Show original
Customer review & rating for:
ProvenExpert
09/29/2022A.G
ProvenExpert.com Comment from ProvenExpert.com:
Hello,

thank you for your great review.

We are very pleased that you are fully satisfied with our product and service.

Best regards!
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
Simply great!
Show original
Customer review & rating for:
ProvenExpert
09/20/2022Anonymously
ProvenExpert.com Comment from ProvenExpert.com:
Dear Customer!

Thank you very much for the great review.

We are really pleased that you are so enthusiastic about working with us.

If you ever need help or have any questions, feel free to write to us at support@provenexpert.com.

Best regards,
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
Super telephone support ! Great tool !
Show original
Customer review & rating for:
Service
09/13/2022Anonymously
ProvenExpert.com Comment from ProvenExpert.com:
Hello dear Mrs. Batanas,

thank you very much for your super great review!

We are very pleased that you are so satisfied with our support. We will continue to do our best.

We wish you much joy with your profile!

Best regards
Your ProvenExpert Team
4.40 out of 5
Good
Recommendation
Everything top! Can only highly recommend the product.
Show original
Customer review & rating for:
ProvenExpert
09/13/2022Marco Bulthaupt
ProvenExpert.com Comment from ProvenExpert.com:
Hello Marco,

thank you very much for your great review!

If you have any questions or further feedback for us, please feel free to contact us at support@provenexpert.com.

We wish you a lot of fun with your profile!

Best regards
Your ProvenExpert Team
1.00 out of 5
Poor
Recommendation
They write you an email and prove that a company with fake reviews is exploiting your entire concept and you do nothing about it.
I just can't take Proven Expert reviews on the Internet seriously.
Show original
Customer review & rating for:
ProvenExpert
08/25/2022Anonymously
ProvenExpert.com Comment from ProvenExpert.com:
Good day,

Thank you for your feedback!

We are very sorry that our response was not as you would have liked. We would be happy to take another look at the case you described.
Of course, it is very important to us that there are only trustworthy ratings and profiles. That is why we check ratings regularly. However, a review takes a certain amount of time and certain requirements must be met. For example, it is important that we specifically check reviews and do not receive a general message. Therefore, it is important to specifically report the respective ratings to us.

We look forward to further cooperation and apologize again.

Best regards
Your ProvenExpert Team
1.00 out of 5
Poor
ProvenExpert is a rating portal with which one can provide customer satisfaction as proof of good or better very good performance of one's own business to other interested parties. Unfortunately, ProvenExpert itself does not take this very goal seriously in any way. In other words, it has never been more inappropriate to talk about customer service and ProvenExpert in the same sentence. For several weeks now, the check-out for ordering the rating seals has not been working. I have now pointed this out several times by mail. A response I received about 2 weeks ago, that they send me the documents by mail and manually made the order. Until today, I have not received any mail and have therefore tried it again myself. Still online not possible. 4 browsers and 3 payment methods (which otherwise work) brought me no further. On my last mails only a short answer that they currently have an increased volume of customer inquiries and this due to many Corona cases can not process as usual quickly. They are also not available by phone. Advertising for special offers go out but automated ... So customer advertising works, but customer service does not seem to take place at the moment. This behavior is exactly what I would never expect my customers to do. I will not extend my premium membership in any case....
Show original
Customer review & rating for:
Service
08/18/2022Uwe B.
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mr. Bothe,

thank you very much for your feedback here.

Indeed, due to Corona and other factors, we had a backlog of e-mail inquiries. We are currently working through this at full speed. We apologize for the increased waiting times.

We have already sent your certificates in the 31 calendar week, as we confirmed in our email of 07/28/2022. We regret that these have obviously not been received by you and will of course be happy to arrange a new dispatch for you here.

Our technicians are currently also checking why the orders via the profile cannot be carried out properly in individual cases and we regret that you had to make this experience.

For further information please refer to our separate e-mail from today. For further questions we are at your disposal at support@provenexpert.com.

Sincerely
519 Reviews from
5 other sources
4.52 out of 5
Excellent
5.00 out of 5
Excellent
2 reviews on Stadtbranchenbuch
 
02/10/2015
5.00 out of 5
Excellent
4 reviews on Amazon
 
08/09/2022
5.00 out of 5
Excellent
2 reviews on Amazon
 
08/09/2022
4.90 out of 5
Excellent
18 reviews on Facebook
 
12/06/2022
4.50 out of 5
Excellent
493 reviews on Google
 
12/22/2022
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All reviews and experiences about ProvenExpert.com are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/09/2014  |  Last update: 12/23/2022   |  Report profile

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